Leap forward, but mind the gap.

It’s inevitable that every business process will need to be re-designed because of AI.

The biggest mistake companies will make over the next 3 years is treating AI as an efficiency layer: an add-on to existing workflows. That thinking is short-sighted. You can’t just ask “How can AI make this faster?” You must ask “Does this process, this function, this business (!) still make sense in an AI-driven business?”

We’ve seen a tectonic shift like this before: the internet.

The internet digitized where business happens and terminated analog businesses. But mostly it moved businesses and processes online.

AI changes HOW business happens. It changes who (or what) actually performs the work and how decisions get made. And some of this decision making will be non-deterministic!

The key point:

- Digitization made operations faster.

- AI makes entire operations disappear.

Leaders who lived through the internet era (hello Y2K) may recognize the pattern, but only if they understand how this wave is different. You are not digitizing existing processes. You are questioning their existence.

Rethink from first principles.

Not efficiency. Reinvention.

P.S. Leap forward, but mind the gap.